Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the services provided by N-Squared Automation (“us”, “we”, or “our”).
- Agreement to Terms – By using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then please do not make use of our services.
- Services Provided – N-Squared Automation is a small family owned business that specializes in repairing and installing gates, garage doors, and electric fencing. We operate six days a week from 8:00-16:30. Our services include repairs, installations, maintenance, and consultations.
- Call Out Fee – We charge a call out fee of R650,00 for the first hour Nick is on site. This fee covers the initial assessment and consultation. If additional time is required, it will be charged at an hourly rate of R650P/H.
- Deposit Requirement – Before commencing any work, we require a deposit payment of 75% of the total estimated cost. This deposit confirms your booking and allows us to allocate resources for your project.
- Payment Terms – The outstanding 25% balance must be paid within 7 days upon completion of the work. Failure to make payment within this timeframe may result in removal of materials used on site and an additional fee will be charged for the removal of the materials.
- Ownership of Materials – All materials used for repairs or installations belong to N-Squared Automation until full payment has been received. In case of non-payment or default, we reserve the right to reclaim any materials or equipment provided at a cost to the client.
- Cancellation Policy – If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee equivalent to the call out fee.
- Warranty – We provide a warranty on our workmanship for a period of 6 months from the date of completion. This warranty covers any defects or issues arising from our services during normal use. It does not cover damages caused by accidents, misuse, or unauthorized modifications.
- Limitation of Liability – In no event shall N-Squared Automation, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of our services or the inability to access our services.
- Governing Law – These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
- Changes to Terms and Conditions – We reserve the right to modify or replace these Terms and Conditions at any time. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
- Contact Us – If you have any questions about these Terms and Conditions, please contact us at Nicole@nsquaredautomation.co.za or 0793998446.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.